Contact Us

General Inquiries

We want to hear from you

For general inquiries and questions about the Department or education policy



Mailing Address

U.S. Department of Education

400 Maryland Avenue, SW

Washington, D.C., 20202


Ask a Question

www.ed.gov/answers


Financial Aid Information


Federal Student Aid Information Center

Get information about federal student aid programs, help with completing the Free Application for Federal Student Aid, or general information about your current federal student loans




Defaulted Loans

Borrowers whose loans are in default and debt collection services




Loan Consolidation

For questions about loan consolidation before you apply


Fraud, Waste and Abuse Hotline


The Office of the Inspector General (OIG) investigates fraud, waste, or abuse involving:

  1. Federal student aid funds
  2. Lending institutions and collection agencies
  3. Department of Education funds or programs (and funding recipients) contractors or employees
Anyone having such knowledge should contact us. Complaints may be submitted anonymously via the online complaint form, fascimile, or U.S. Postal Mail


Publications


The Education Publications Center (ED Pubs) is the Department's one-stop center for access to ED information products, including publications, videos, brochures, posters, and other mailings.


Research and Statistics


National Library of Education

The National Library of Education in the Institute of Education Sciences maintains a telephone line staffed by trained information specialists. Members of the public, including educators and researchers, typically call this number for information about education statistics and education research information.




Educational Resources Information Center

The Educational Resources Information Center (ERIC) is an internet-based digital library of education research and information. It provides access to bibliographic records of journal and non-journal literature and a growing collection of materials in Adobe PDF format.


Civil Rights Hotline


Call the Office for Civil Rights (OCR) at 1-800-421-3481 to report any educational discrimination on the basis of race, sex, disability, etc., request information on civil rights compliance programs, procedures for filing discrimination complaints, or access to civil rights regulatory and policy documents.